Monday - Friday, 8AM EST to 5PM MST
While most Support departments are able to solve customer problems as they occur, CADTEL's experienced Support staff goes beyond putting out fires. Our focus on service extends to increasing our customers' productivity and solving their problems before they occur. CADTEL Support resolves issues and offers helpful suggestions that extend network engineer results. Additionally, to guard against data loss in unforeseen disasters, Support offers free off-site weekly data backups. Our goal is to ensure that all customers enjoy the maximum benefits from deploying CADTEL's suite of products, even when they are not calling us.
*CADTEL's online Customer Support Portal is currently in development.